I have a 1 TB WD external HD that won't mount. I connect it via firewire to my MacBook Pro running OS 10.13 High Sierra. My mac sees the drive, it just won't mount. I've also tried to mount it via USB, but again, my system sees the drive, but won't mount it. Does anyone have any suggestion what I can do?
Posted by Katrina to Mac Data Recovery on January 7th, 2019
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Generally, when you connect an WD, Seagate, Toshiba, Samsung external hard drive to Mac, it will be automatically mounted, then you can perform read and write operation on it. Alternatively, you can also select the disk and click on Mount to make it accessible by the operating system using Disk Utility.
How Western Digital Passport lost data recovery is possible on Mac? When data is deleted from Western Digital Passport hard drive or it is formatted accidently, data is not permanently erased. Even though deleted files from WD Passport drive don’t move to trash bin and bypass it. Still recovery is possible, as data remains in the same location. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver.
However, it may happen that your WD external hard drive won't mount on Mac, usually when you desperately need to access some data stored on it. Remain calm, all data on WD external hard drive is still there. This article will explain how to fix WD My Passport not mounting/showing up/recognized/detected.
WD external hard drive won't mount on Mac, how to fix?
As shown in figure 1, your My Passport Ultra for Mac drive kit includes the following: Figure 1: My Passport Ultra for Mac Portable Hard Drive Kit Components My Passport Ultra for Mac portable hard drive, with the WD Discovery™, WD Security and WD Drive Utilities software USB 3.1 Type-C cable Type-C to A adapter Optional Accessories. Nov 06, 2017 Hi folks,some strange behaviour from my passport for mac and a my book for mac wd drives running on my I mac. Upgraded to High sierra and drives have mounted no problem,but when i access my music files on the Wd drives and try to click play,nothing happens,There used to be an arrow to click to.
First of all, if your WD external hard drive is listed on the left-hand-side menu of Disk Utility, you can make sure it doesn't have any hardware problem. Why the WD external hard drive won't mount? It is because the file system of the disk has been corrupted, preventing the disk from being accessible on Mac. Just try these solutions below.
Solution 1: Run Disk Utility to repair the WD external hard drive
No matter what problems you are meeting on a disk, First Aid is your first choice to repair it.
Step 1: Launch Disk Utility.
Step 2: Choose theunmountable WD external hard drive.
Step 3: Select First Aid in the top center and click Run.
Solution 2: Reformat to fix WD My Passport not mounting
If Sometimes, the Disk Utility may not function as desired. In this situation, the only solution is to reformat the WD external hard drive. But reformatting will remove all data on the disk. In order to avoid data loss, you have to recover lost data from unmountable external hard drive as soon as possible.
Step 1: Recover lost data from unmountable WD external hard drive on Mac
As the best free Mac data recovery, iBoysoft Data Recovery for Mac is able to recover lost data from unmountable, unreadable, corrupted, inaccessible external hard drive, hard drive, USB flash drive, SD card, memory card, etc. It supports to recover documents, photos, music files, videos, emails on macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12/10.11/10.10/10.9/10.8/10.7.
1. Download and install iBoysoft Data Recovery for Mac on Mac.
2. Launch this program. Select the unmountable WD external hard drive and click 'Next'. The program will start scanning this drive for recoverable files.
3. After the scanning process finishes, you can click the found files and preview.
4. Choose what you want to get back and click 'Recover'.
5. Go through the recovered files and make sure all desired files are back.
Step 2: Fix WD external hard drive not mounting/showing up/recognized/detected on Mac by reformatting
1. Go to Applications > Utilities > Disk Utility.
2. Select the unmountable WD external hard drive and click 'Erase' on the top.
3. Provide a name and a format to erase the drive.
4. When finished, you can mount your WD external hard drive on Mac and use it again.
Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. If you have any question, please feel free to contact us.
Also read: Can't See External hard drive showing up on Mac, What to do?
Still have questions?
Read this article till the end to fix My Passport not opening on Mac or unable to copy or transfer date between them. Some users have recently reported that their My passport for Mac not showing up on Mac which is a very serious issue. What can be the reasons external hard drive not showing up on macOS Mojave? Is there is connectivity issues? Is hardware corrupted? System malfunctioning? For no reasons, the hard drive is not showing up then follow our guide to fixing My passport for Mac not showing up on Mac.
Primarily we have mentioned the steps that you need to go through so that if you lack one of them, then your hard drive will not visible in Mac. Moreover, if you are correctly doing as mentioned in the basic steps (Fix 1) then follow the next fix to get positive results.
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My Passport for Mac not showing up on Mac MacOS Mojave or EarlierFix 1: Check the basics
Is the problem is My passport is not showing up on desktop or finder? Then try below fix.
Fix 2: Show my passport for Mac or on desktop
It is also possible that you haven’t enabled Show external drive on desktop or Finder. In this case, first of all, check that option and enable it.
Step #1: Launch “Finder”.
Step #2: Click on “Preferences”.
How To Install Wd Passport
Step #3: Select the “General” tab.
Step #4: Now, click on the “External Disks” beneath “Devices” or else click on “Show these items on the desktop”.
Step #5: From now onwards you can see the external drive on the desktop.
Fix 3: Check My Passport in Disk Utility
Still, if you are unable to find out the My Passport on the Finder or desktop, then we will look for the external drive from the Disk Utility.
Wd Passport
Step #1: Go to “Disk Utility” from the Spotlight.
Reformatting Wd Passport For Mac
Step #2: Click on the “Mount” button by right-clicking on the My Passport external hard drive on the left side of the screen.
Fix 4: Repair the My Passport
Fortunately, in Mac, we have First Aid to repair the external drives such as My Passport.
This simplicity also reduces the chance of conflicts with other apps, though, suggesting Bitdefender Virus Scanner could be a useful second opinion tool which you run alongside another security app. A status display keeps you up-to-date on how your system is doing, and four buttons enable running a quick scan of critical locations, an in-depth check of your entire system, or speedy scans of running applications or a folder of your choice.Although this looks all very basic, use Bitdefender Virus Scanner for Mac for a while and you begin to notice some very neat touches.The app doesn't force you to wait a day for your next virus signature updates, for instance.
![]() Wd Passport For Mac Not Working
Step #1: From the “Disk Utility” click on the connected external drive.
Step #2: Now click on “First Aid” from the top of the screen.
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Step #3: Finally select “Run” and start diagnosis.
That’s it.
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